Uma companhia aérea tem um dever de cuidado, independentemente de o atraso ou o cancelamento serem causados por circunstâncias além do controle da companhia aérea. A companhia aérea é responsável pela comida e alojamento ainda.
De wikipedia :
Even in the event of a flight cancellation on account of unforeseen technical problems, air carriers are required to compensate passengers.
Alguns outro site aleatório mencionando especificamente as greves:
Whilst you are not able to claim monetary compensation when your plane is delayed or cancelled due to strike action, under EC261/2004 the airline still has a duty of care to passengers. Article 9 of the Regulation sets out in more detail the care and assistance that the airline must provide free of charge.
If you find yourself caught up in strike chaos here are your entitlements: My plane has been delayed by over two hours due to industrial action
- Meals and refreshments in reasonable relation to the waiting time
- Hotel accommodation in cases where a stay of one night or more becomes necessary
- Transport between the airport and the accommodation
- Two telephone calls, telex or fax messages or email